Abstract
The e-governance services in Karnataka are emphasized in this study. Information and communication technologies (ICTs) are used in e-governance to improve governmental operations and services, efficiency, transparency, and accountability. Offering citizens internet services involves digitizing government activities. Karnataka scored 5.11 on the Good Governance Index in 2020–21 compared to 5.10 in 2019–20. The Department of Personnel & Administrative Reforms, a unique e-governance Division in Karnataka, was established in 2003 to hasten the adoption of IT-enabled governance procedures for increased administrative efficiency and transparency. Several national e-governance and e-governance projects are being started and carried out by the Karnataka government to enhance the delivery of public services. Digi locker, e-janma, e-Office, Direct Benefit Transfer, Kutumba, etc., are a few examples of efforts. These programs and services greatly impact how accessible and good services citizens can access. These all indicate good governance administration in the state.
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