Employee Volunteering Meaningfulness and Organizational Citizenship Behavior: Exploring the Effects of Organizational Support, Pride, and Trust

Seunghee Im,Yang Chung

doi:10.3390/su10124835

Abstract

This study examined the mediating effects of organizational pride and trust on the relationship between employee volunteering meaningfulness and organizational citizenship behavior. The study also investigated the moderating effects of perceived organizational support for the relationships between volunteering meaningfulness with organizational pride and trust. The study was administered in South Korea and sampled 267 full-time employees and found organizational pride and trust mediates the relationship between volunteering meaningfulness and organizational citizenship behavior, while perceived organizational support moderated the relationships between volunteering meaningfulness and organizational pride and trust. In addition, supplementary analysis found mediated moderation suggesting that supportive feelings had indirect effects on citizenship behavior.

Highlights

Corporate social responsibility (CSR) is argued to be indispensable for sustainable business [1]
Corporate volunteering programs are prevalent in Korea; a recent survey showed that 79% of the top 500 Korean companies operate employee volunteering programs and more than 50% of the employees have participated in the corporate volunteering programs [9]
Similar to perceptions of organizational pride, these findings suggest that volunteer meaningfulness and perceived organizational support increased an individual’s feelings of organizational trust, which promoted their citizenship behavior

Summary

Introduction

Corporate social responsibility (CSR) is argued to be indispensable for sustainable business [1]. Studies have suggested that CSR leads to corporate sustainable development, enabling companies to improve their profitability and create social values simultaneously (e.g., [4]). Employee volunteering is one of the fastest growing CSR activities and an increasing number of organizations have developed CSR programs to support and organize opportunities for employees to volunteer their skills and time to help serve the community [6]. CSR programs are worldwide as over 90% of Fortune 500 companies operate employee volunteering programs and 80% of European organizations provide employee volunteering programs [7,8]. Previous studies have suggested that employee volunteering has been one of the fastest growing areas of CSR activities worldwide [10]

Results

Discussion

Conclusion