Employee Voice, Employee Engagement and Business Performance: Understanding the links in a Mediated Model

Kabiru Maitama Kura,Mohamed Alkashami

doi:10.33166/acdmhr.2021.03.002

Abstract

Employee voice which refers to the collective bargaining of employees in an organization, is gaining much attention and importance. Studies are linking the role and relationship between employee voice with many important individual and organizational outcomes. To understand its current state and influence, the present study tested employee voice and its influence on employee engagement and business performance. Following the relationship hypothesized model, the current study applied structural equation modeling using Smart PLS 3 and found a significant relationship between employee voice and business performance. In addition, the study also found significant influence of employee voice on employee engagement and business performance. The study also found that employee engagement was mediating the relationship between employee voice and business performance. The results confirm that employees who have the freedom and opportunity to share their ideas, opinions, and input in decision-making are likely to show high engagement, which contributes to increasing business performance. The study results offer important findings based on which implications are drawn for theory and practice for businesses aspiring to increase performance.

Highlights

The concept of employee voice has received popularity over the past three decades, referring as collective bargaining and union-ship of employees in an organization (Rees et al, 2013)
The current study tested the association between employee voice, employee engagement and business performance
The study tested the association between employee voice and business performance in hypothesis one and found significant results (β 0.224; t 4.692)

Summary

Introduction

The concept of employee voice has received popularity over the past three decades, referring as collective bargaining and union-ship of employees in an organization (Rees et al, 2013). Employee voice provides an opportunity for employees to highlight issues at work with an objective to improve business functioning (Kwon et al, 2016). It can be seen as a mechanism to engage employees on matters of concern to improve decision-making, regarding the ones affecting their jobs. With the growing importance of this concept followed by growing openness towards employees in organizations, scholars has stepped up efforts investigating its benefits (e.g., Ullah et al, (2020).

Methods

Results

Conclusion