Empirical research of enterprise resource planning system implementation in indonesia: a preliminary study

Abstract

Enterprise resource planning (ERP) system highly affect industrial performance improvement. A number of factors of the ERP itself raise the difficulty in implementing the system. An empirical study discusses the implementation of ERP system based on end-user’s perspective was conducted. This study aims to investigate the critical success factors in influencing the adoption level of ERP system in an organization. Firstly, mapping of ERP system implementation was conducted in various industrial sectors for all industrial scales in Indonesia. Beside, this paper also describes the proposed research model complete with indicators of each variable. Eventually, a survey result on 444 end user respondents indicates that most industries in Indonesia have implemented ERP system, especially those had undergone digitalization transformation in a recent decade.