Empathic connectivity of exhibition technology and users in the digital Transformation: An integrated method of social network analysis and LDA model

Abstract

Digital transformation has brought substantial innovation to traditional industries. As a new driving force for enhancing experiential environments, it has led to the symbiotic development of human and technical aspects on a new developmental journey. In the current discussion on digital transformation, scholars mainly focus on the internal logic of digital technology and its innovative role in social and economic development, but exploring the relationship between people and technology is lacking. Therefore, this research focuses on the technological innovation of outstanding exhibition technology in digital transformation. By collecting and analyzing technical feedback and related text materials from the Digital Museum, we build our research on two aspects: On one hand, we analyze the potential empathic empirical connectivity between exhibition technology and users, clarifying the systematic elements of technology, user experience, and sensory interaction involved in digital transformation. On the other hand, we compare the performance of empathy connection path relationships between exhibition technology and users, clarifying the advantages of each element in these paths and providing theoretical guidance for the selection of digital museum construction. As a result, the research constructs the logical framework of exhibition technology between exhibition technology and users, emphasizing the existence of environmental behavior performance and technology under digital transformation. Finally, the current study proposes the law of empathy between people and technology, revealing the crucial role of digital technology in upgrading user experiences and providing inspiration and guidance for the transformation and operation of digital museums.