Empathetic Leadership to Coach and Support Interprofessional Teams.

Abstract

Vivian Campagna, DNP, RN-BC, CCM, ICE-CCP, is the Chief Industry Relations Officer of the Commission for Case Manager Certification (CCMC), the first and largest nationally accredited organization that certifies more than 50,000 professional case managers and disability management specialists with its CCM and CDMS credentials. With more than 30 years of case management experience, Vivian spent much of her professional career in acute care case management, before joining the Commission. Ellen Mitchell, MA, RN, CCM, is the Director for Industry Relations for CCMC. Ellen has more than 25 years of experience in the field of hospital case management and has presented nationally on topics of interest to the specialty. Ellen holds a master's degree in Acute Care Nursing. Address correspondence to Vivian Campagna, DNP, RN-BC, CCM, Commission for Case Manager Certification, 1120 Route 73, Ste 200, Mount Laurel, NJ 08054 ([email protected]). The authors report no conflicts of interest.