Abstract
People have prioritized even more the quality of life in the most diverse places of work. Quality of Working Life (QWL) can be analyzed from some indicators and factors that help to evaluate the workplace and the people who work on it. In addition, the personal characteristics also interfere in the QWL perception level. In this context, in this article, the objective is to analyze the emotional intelligence (EI) and Quality of Working Life factors in the professors’ work at federal institutions of higher education in Brazil. The data were collected by a questionnaire composed of scales to identify some variables of individual differences and QWL factors. The survey instrument was sent via Survey Monkey to university professors from 16 federal higher education institutions in the Southeast, Midwest, and Federal District. Once downloaded, the data were analyzed using SPSS software version 21. After the analysis, it is realized that EI can be analyzed from five components: well-being, self-control, emotionality, sociability and emotions recognition. It was observed that there are significant correlations between Emotional Intelligence and QWL factors. Furthermore, there are significant relations between the life events, EI and QWL factors.
Highlights
Concern about issues related to the labor field has increased in recent years [1]
The personal characteristics interfere in the Quality of Working Life (QWL) perception level
The data were collected by a questionnaire composed of scales to identify some variables of individual differences and QWL factors
Summary
Concern about issues related to the labor field has increased in recent years [1]. Organizations are inserted in a globalized and competitive environment. This causes a greater search for results, leading to a greater demand by the workers, they need to withstand loads and pressures constantly. Organizations note the great need to promote quality of working life policies, aiming to improve the employees’ well-being, and their productive capacity
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