„Emotional Intelligence and Communication in Human Resources Management to Avoid Occupational Stress”

Camelia Angelica Dambean

doi:10.2478/amset-2021-0016

Abstract

Abstract This study is part of a larger paper and brings to the fore a topical issue in today’s society, namely the importance of emotional intelligence in interpersonal relationships in an organization, its connection with the ability of individuals to communicate empathetically, directly, concisely in properly manage working time to avoid occupational stress. This article includes: basics about the importance of emotional intelligence in an organization, the causes of organizational stress, and factors that lead to decreased job satisfaction. The article includes the objective, purpose, research hypothesis, conceptual basis and methodology, tools for measuring stress, emotional intelligence and professional communication.

Highlights

Introduction situationEmotion can be a mental state induced by Nowadays emotional intelligence can be an essential element of the connection between feelings, character and moral instincts
A basic assumption underlying this model is that a prerequisite for organizational stress is that there are substantial differences in rewards and costs for those who meet the requirements and those who do not
Emotional intelligence and stress -0,294 From the table above we can see that there is a significant correlation at a significance threshold of p

Summary

Introduction

Emotion can be a mental state induced by Nowadays emotional intelligence can be an essential element of the connection between feelings, character and moral instincts. There are many people who give in to impulses, not having control over them. The ability to control impulses is the basis of will and character, and the root of altruism is found in empathy. Each emotion gives us the impulse to act in a distinct direction, each indicates the right direction in resolving the conflict situations generated by stressors. Emotions are generally affective reactions of medium intensity and which have a relatively short intensity and which is often accompanied by changes in the organic sphere. Emotion is a defense system and sometimes it can affect the individual's ability to react and speed up

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Discussion

Conclusion