Abstract

Background: Nursing is considered as one of the most stressful jobs due to the emotional nature of the patient's demands, long working hours, professionals and interpersonal conflicts.
 
 Aim: The purpose of present research was the study of job satisfaction predictors consisted personality traits, resilience, emotional expression and ambiguity tolerance of emergency nurses in Tehran hospitals.
 
 Methods: This is a descriptive and correlational study. The population includes all emergency nurses in all hospitals of Tehran in 2017. The sample size consisted of 300 nurses who were selected randomly. For data collection were used NEO Personality Inventory, Berkeley Emotional Expression Questionnaire (BEQ), Job Satisfaction Survey (JSS), Resilience Scale (RS) and Ambiguity Tolerance Scale (ATS).
 
 Results: The results demonstrate that ambiguity tolerance, resilience and emotional expression respectively had respectively the highest impact on job satisfaction, but personality traits had the lowest impact on it.
 
 Implications for Practice: Personality traits can be a predictor of the job satisfaction of emergency nurses in hospital environment.

Highlights

  • Nursing is considered as one of the most stressful jobs due to the emotional nature of the patient's demands, long working hours, professionals and interpersonal conflicts

  • Nurses' job satisfaction has received the attention of nursing researchers (Asri et al, 2017)

  • Researchers report that the low level of job satisfaction of nurses is accompanied by the high rates of desire to change the job (Meeusen, Brown-Mahoney, van Dam, van Zundert, & Knape, 2010)

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Summary

Background

Nursing is considered as one of the most stressful jobs due to the emotional nature of the patient's demands, long working hours, professionals and interpersonal conflicts. Study of individual characteristics of nurses such as personality traits, resilience and the method of emotional expression and tolerance of ambiguity can be used in identification of the individual situational factors involved in nursing job satisfaction. The individual's personality can directly effect on how the work environment is interpreted and evaluated Another variable in relation to job satisfaction in nurses is resilience (Hudgins, 2016). Tolerance of ambiguity refers to the systematic and continuous tendency of individuals in respond to perceived ambiguity (more or less intensity) (McLain, Kefallonitis, & Armani, 2015) Emotion is another variable that is related to the level and quality of job satisfaction of nurses. As Chang et al (2010) indicate that relatively little attention has been paid to assessing the job satisfaction of nurses in terms of individual and personality perspectives

Materials and Methods
NEO Personality Inventory
Resilience Scale
Ambiguity Tolerance Scale
Procedure
Results
Discussion
Full Text
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