Abstract
Even with commercial options now available, the North Carolina State University (NCSU) Libraries has chosen to continue developing a homegrown electronic resource management (ERM) system, E-Matrix. This contributor provides a brief description of E-Matrix and outlines the reasons NCSU chose not to go with a commercial product. He also discusses changes to technical services workflows and presents lessons learned by NCSU during the development process. Meyer offers recommendations to consider when implementing either a homegrown or commercial ERM system.
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