Abstract
The Quality Control (QC) Department in a grease plant is vital to product compliance and customer satisfaction. QC provides the initial inspection of raw materials and finished goods which determines whether the material is acceptable for manufacture or sale. In other words, the QC department is the gateway to customer satisfaction and future accounts. In order to have a successful QC department, the following key factors must be met: properly trained personnel, suitable inspection equipment and a functioning management system. If these three factors are established and continually improved, the QC Department will be effective.
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