Abstract

Background: The application of mobile telecommunication technologies in the improvement of Maternal New-born and Child Health for developing countries including Uganda is one of the key innovations in improving health outcomes. One of the key models used in disseminating health messages to mothers is the timed and targeted counselling (ttC) model. This model is being implemented in Uganda and it utilizes the services of Village Health Teams (VHTs) to drive change through mHealth. Understanding the feasibility of electronic supported solutions in scaling up Maternal New-born and Child Health intervention is critical at inception to guide resource allocation, understand existing strength, weaknesses, opportunities and threats to successful implementation of a mobiles health solution. Methods: Across-sectional study to collect quantitative and qualitative data from 432 VHTs was used. A census of 43 Health facilities was also done in Hoima district. Secondary data was collected from the District Health Team, Ministry of Health (MoH) and other relevant actors. The study followed the mHealth Assessment and Planning for Scale (MAPS) Toolkit self-assessment and planning guide designed to offer improvement of project capacity to pursue strategies that increase potential for scaling up and long-term sustainability achievements. A semi structured questionnaire was used which assessed the mHealth feasibility basing on the 16 domains under the 6 axes for the assessment for scale-up of an mHealth platform. Data was analysed at different levels from CommCare, and the District Health Information System (DHIS2) using SPSS. Results. 95.8% of VHTs owned a mobile phone and majorly used them for text messaging (71.3%). The biggest portion of VHTS use MTN network for voice calls or data services with accessibility findings of 88.8% and 86.2% respectively. Most health facilities (55.8%) had personnel trained in computer skills but only 46.5% are proficient in basic computer skills. From the analysis of the 6 axes, the functionality of the mHealth in Hoima district was at 42.6% with Axis 1 on ground work planning and implementation scoring highest with 63.9% and Axis 3 that focuses on Financing the mHealth platform scoring the lowest of 30.0%. Conclusion. For successful application of telecommunication mobile technologies, partnership between different actors needs to be up scaled to reduce on costs and maximize benefits. A deeper stakeholder analysis needs to be done for different organisations to be engaged in different elements that support the mHealth project.

Highlights

  • The timed and targeted counselling model that involves key health and nutrition messages disseminated to pregnant, and breastfeeding mothers and their families to cause behavioral change at specific timelines in the 1,000 days [1]

  • The targeted counselling (ttC) approach has been transformed by World Vision from the paper based to an electronic system which has gone mobile through the Mobile Health CommCare innovation [3]

  • The CommCare is uploaded in the mobile phones as a community system strengthening approach to improve Maternal, New-born and Child Health (MNCH) [3]

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Summary

Introduction

The timed and targeted counselling (ttC) model that involves key health and nutrition messages disseminated to pregnant, and breastfeeding mothers and their families to cause behavioral change at specific timelines in the 1,000 days [1]. The CommCare (MOTECH [4] suite solution) is an open source mobile tool based on the ttC strategy, and a component of the software most visible to the end user operating the mobile set This is utilised as a mobile App which relays data collected from VHT household sessions in real time to the CommCare Dashboard for real time analysis and decision making for program support. To comprehensively build case and make sense for the scaling-up of the mHealth project in Hoima district, an assessment exercise based on the World Health Organization (WHO) recommended practices for scaling up mHealth was adopted. One of the key models used in disseminating health messages to mothers is the timed and targeted counselling (ttC) model This model is being implemented in Uganda and it utilizes the services of Village Health Teams (VHTs) to drive change through mHealth. A deeper stakeholder analysis needs to be done for different organisations to be engaged in different elements that support the mHealth project

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