Abstract

E-governance has been a major hurdle to governments around the world due to their immense requirements for change and modernization. Many of e-government projects experience issues and challenges that drive them to fail or hinder them from achieving success and delivering their goals. There is a lack of information that addresses the failure and success factors in the e-government implementation in the United Arab Emirates (UAE) specifically, therefore a knowledge gap to be addressed. This paper reviews current status of e-government implementations based on Heeks Factors Model [1] and proposes ranking to the success and failure factors that applies on the UAE e-government implementations using two models: the UAE E-government Failure Factors Rank Model and the UAE E-government Success Factors Rank Model.

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