Abstract
It is difficult to effectively respond to a disaster simply by introducing a disaster information system. Because free-style information is dominant in disaster responses, a certain level of communication quality should be ensured to effectively utilize such information. This study focuses on the Standard Operating Procedures (SOP) to effectively handle a disaster information system, and attempts to establish the SOP with an emphasis on communication rules for free-style information. The SOP for a disaster information system was established through workshops with officers of disaster responses in the field of Kashihara City, Nara Prefecture, and evaluated the effectiveness of a command post exercise. Results suggested the effective use of free-style information as well as formed information.
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