Effects of Working Memory Capacity, Task Switching, and Task Difficulty on Multitasking Performance

Abstract

Multitasking requires human operators to handle the demands of multiple tasks through task switching at the same time and this ability is required in many jobs. Previous studies showed that different levels of working memory capacity (WMC) and task switching abilities can lead to differences on multitasking performance. With increased complexity of tasks, maintaining task performance is challenging. This study sought to find the relations of WMC, task switching, task difficulty, and multitasking performance. Multi-Attribute Task Battery II (MATB-II) was employed in this study as a platform to assess multitasking. Automated OSPAN and Trail Making Tasks (TMT) were used to assess WMC and the task switching ability, respectively. Results indicated that there were significant effects of these three parameters on multitasking performance. Other dimensions of multitasking performance will be addressed in future studies.