Effectiveness of Organizing Crossing Transport Services in the Maritime Area of Riau Islands Province

Abstract

Researchers took the research theme: Effectiveness of Organizing Crossing Transport Services in the Maritime Areas of Riau Islands Province. Ferry transportation is a mode of sea transportation available in the Riau Islands sea area as public transportation of goods by motorized vehicles. The purpose of this research is to find out the effectiveness of public crossing transportation and all its limitations, as well as to find out the scheduling patterns that occur in pioneer transportation services and commercial transportation. Meanwhile, the theoretical basis used to measure effectiveness is Duncan's theory (in Richard M. Steers, 1985:53) which measures the effectiveness of a program in an organization into 4 (four) aspects of achievement as indicators. Namely: (1) organizational characteristics; (2) adaptation characteristics (environment); (3) worker characteristics and (4) management characteristics. Meanwhile, the method used is a qualitative descriptive approach through fact finding, which studies problems in society in certain situations. The results of the short-term research are that there is an increase in accessibility on the pioneering trajectory and long-term local economic growth and improving the welfare of border communities.