Abstract

Communications of the business world are special tools for data exchange, the main goal of which is the effective formulation and solution of management tasks. The active use of business communications makes it possible to effectively coordinate the interaction between various system elements in the field of public administration. When interacting with citizens at the state level, business communications allow them to respect their rights and freedoms when performing managerial tasks. For a more efficient operation of the public administration system, the competencies of employees in the field of business communication and their correct use in professional activities for the most efficient performance of professional tasks and the work of the entire state system as a whole are of great importance. Business communications in a digital business environment are one of the factors of effective interaction in the field of public administration.

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