Abstract
In manufacturing systems characterized by job shop architectures, long lead times, and multiple part types, operators are important resources of the system, because they supervise and actively support the technical operations of machines. However, Industry 4.0 tools, as digital twins of manufacturing systems, rarely consider the human aspect. As a consequence, the real impact of workforce on production performance cannot be assessed precisely. In this paper, the effect of work-force availability on manufacturing systems operations is shown, with a special focus on job-shop systems. Results show that there is a strong relation between the operators management and the short-term production planning. The method is applied and validated within a real industrial case in the aeronautics sector, characterized by high value-added complex parts.
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