Effect of Supply Chain Collaboration and Service Stakeholder Commitment on Dry Port Firm Performance

Abstract

A dry port (or land port) is an inland area or intermodal port directly connected to a seaport. Cikarang Dry Port, as one of the best performing dry ports among other dry ports in Indonesia, has only contributed 18% to the loading and unloading volume at Tanjung Priok Port. This study aims to examine the impact of supply chain collaboration and Service Stakeholder Commitment on the performance of dry port companies. The data was collected through a questionnaire that included 55 responses from Cikarang Dry port and maritime logistics companies in Jakarta. The hypotheses were tested by multiple regression. The results of this study confirm that Collaboration in the Supply Chain and the Commitment of Stakeholders in the Service have a positive impact on the performance of port companies. This study provides inspiration for managers to recognize the positive results of supply chain collaboration between service stakeholder engagement organizations to improve port performance in the port supply chain.