Effect of Nurse Performance in Patient Safety Target Based on Knowledge Management: SECI on Quality of Nursing Services

Abstract

Appropriate knowledge management will improve nurse performance. There have been numerous studies on nurse performance, but studies on nurse performance of Knowledge management: SECI in Indonesia have not been widely reported and therefore researchers interested in conducting this study. This study aims at identifying the effect of performance in patient safety target based on Knowledge Management: SECI on the quality of nursing services in Jakarta Islamic Hospital of Pondok Kopi. The study employed quasi experimental design of pre and posttest with control group. The respondents were nurses who worked in the inpatient unit with a sample size of 24 respondents in the intervention group and 37 respondents in the control group. The instrument used to measure pre-posttest was patient safety developed by Nasution (2013) with validity value of 0.444-0.772 and reliability of Cronbach’s Alpha of 0.950; and the adverse events developed by the researchers. Intervention
 protocols in the form of performance in patient safety target based on Knowledge Management: SECI were given through training. The analysis employed statistical tests of Mann Whitney and Wilcoxon. The study found that there was a change in patient safety before and after intervention in the intervention group rather than in the control group. There were differences in the scores of patient safety/quality of nursing care after treatment in the intervention group and the control group. The study recommends regular training for nurses concerning performance in patient safety target based on Knowledge Management: SECI, and further studies in different hospitals.