EFFECT OF EMOTIONAL INTELLIGENCE OF EMPLOYEES ON THEIR PERFORMANCE AT WORK

Abstract

There is solid proof that emotional intelligence (EI)’s high-level forecasts improved physical and psychological health, is linked to stronger social and interpersonal relationships, and has a significant impact on job and academic performance. Emotionally intelligent people can easily attain their objectives, which is why most careers nowadays require some amount of emotional intelligence. People with a high emotional level can correctly manage and gather emotions, and then use that info to decide and increase performance by modifying actions in an appropriate manner. The study focused on the self-motivation and relationship management of employees at Kumasi Technical University, Baptist University, and Christian Service University on their performance. The research is descriptive and quantitative. The population of the study was 1435 faculty members in various departments at Kumasi Technical University, Baptist University, and Christian Service University. The sample size for the study was 150 faculty members. The study was found that employees’ self-motivation was positively and significantly related to employees’ performance. The study revealed that relationship management of employees was positively and significantly related to employees’ performance.