Education in the field of electronic financial services of its future users

Abstract

Information and communication technologies revolutionized the ways of providing financial services. Modern technologies instigated the rise of electronic banking and electronic finance and their development continues to bring new forms financial services provision. Students of finance, banking and investment fields of study should keep in touch with newest forms of electronic finance to stimulate their interests in the area of the newest technologies in banking and finance. In the process of education in electronic finance, the use of information and communication technologies is undoubtedly required. The aim of this paper is to present how modern electronic financial services are introduced to students in educational process at our faculty in a novel way. A course named Electronic Services in Banking is provided to students, during which students gain theoretical knowledge and practical skills in the area of electronic finance and banking. The course uses multiple eLearning methods such as using learning management system, virtual bank, training videos, online demos etc. The course is provided for several years already and is continuously updated and adjusted as new technologies emerge. Students have the opportunity to come into contact with various forms of electronic services in finance. During the course is emphasis laid on the security of electronic finance usage, including the principles of digital signature and biometrics. Before and after the completion of the course, a survey is conducted to detect students' awareness of electronic finance services and their advances in knowledge of the subject. The evaluation and a comparison of the survey results in recent years is the main output of this paper. Furthermore, the results serve as a feedback, which provides important suggestions for changes in the educational process.