Abstract

This analysis examines how citizen journalism in two very resource-poor areas in India is mobilizing communities and sparking movements demanding change. The Video Volunteers and CGNET Swara are two citizen journalism organizations that work in Central India, in areas whose human and development indexes are among the lowest in the country. Citizen journalism has been studied both as a consequence and as an instigator of social revolution. The Arab Spring movement and the case of Mohamed Bouazizi in the 2010 Tunisian uprisings are prominent recent examples. But citizen journalism in these and similar cases usually focus on the framing of martyr narratives where individuals and their protests or reactions against human rights atrocities make them “a symbol of the struggle for justice, dignity and freedom.” Through a content analysis of 400 news stories posted in the year 2015–2016 and qualitative interviews with 30 participants and a focus group of 15 participants, this study analyses how the Video Volunteers and CGNET Swara train citizens to produce news, the kinds of frame that are used to mobilize audiences, and encourage them to articulate outrage against the many human rights atrocities that occur in these areas. Findings show that citizen journalism succeeds because of the culturally resonant frames used and effective frame alignment that resonate with their main audiences and producers. The news produced and disseminated activates connective structures to facilitate collective action among audiences and communities who earlier had little means or recourse to address such issues. This collective action encourages participants to gather offline to fight for their demands and positively transform their communities.

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