Abstract
Process-oriented thinking has become the major paradigm for managing companies and other organizations. The push for better processes has been even more intense due to rapidly evolving client needs, borderless global markets and innovations swiftly penetrating the market. Thus, education is decisive for successfully introducing and implementing Business Process Management (BPM) initiatives. However, BPM education has been an area of challenge. This special issue aims to provide current research on various aspects of BPM education. It is an initial effort for consolidating better practices, experiences and pedagogical outcomes founded with empirical evidence to contribute towards the three pillars of education: learning, teaching, and disseminating knowledge in BPM.
Highlights
Business Process Management (BPM) has emerged as a powerful concept for improving organizations’ performance and ensuring success in a highly competitive world (Davenport, 1993; Hammer & Champy, 1993; Harmon, 2008; Jeston & Nelis, 2008)
BPM education has been raised as a perennial topic (Seethamraju, 2012)
We look at three pillars of BPM education:
Summary
Business Process Management (BPM) has emerged as a powerful concept for improving organizations’ performance and ensuring success in a highly competitive world (Davenport, 1993; Hammer & Champy, 1993; Harmon, 2008; Jeston & Nelis, 2008). The required skill sets for BPM capabilities are diverse and include business skills, technical skills and a range of soft-generic skills such as facilitation, negotiation, relationship and change management This is aggravated by the fact, that to date there is a lack and a need for a clear body of BPM knowledge. Topics include approaches to delivering BPM education, including seminars, workshops and roleplays, the use of collaborative tools, Web-based conferencing and social networking, strategies and tools to facilitate peer interactions and other forms of collaboration, and the provision of a BPM center of excellence to disseminate BPM know-how This special issue of KM&EL international journal is dedicated to learning, teaching and disseminating knowledge in the field of BPM. These pieces of work present a broad spectrum of BPM educational issues and a fascinating range of methods used
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