Abstract

In the past decade, the residential property market in Malaysia has been slumping. Despite the rapid growth in population and creation of new households, the sales performances have been poor; affordable housing units were flooding the market, and residential overhang have increased. While many developers were not able to perform optimally, few defied the norms and prevailed. This paper investigates the success factors of these developers by identifying the needs and wants of homebuyers and how these developers have fulfilled them. From May to June 2018, discussions were held with 11 housing developers in the overhang-ridden southern region of Malaysia. Findings revealed that the successful companies were those who incorporated eco-housing concepts. Though Malaysians do not really consider energy efficiency and environmental sustainability in their purchase decisions; they appreciate the visual pleasantness and comfort of green spaces in the housing estates despite being priced beyond the affordability range. To policymakers, this paper provides an example how green spaces may be incorporated into the development of social housing without compromising cost; and to private developers, this paper provides better understanding of homebuyers’ green motivations and suggests how they should approach prospective homebuyers with better environmental design.

Highlights

  • In recent years, the higher education industry has evolved, and student expectations towards universities have increased (Lin, Salazar, & Wu, 2018)

  • T-test analysis indicates that It has been proved from the data analysis that the university facilities affect the student satisfaction more in Malaysia than Pakistan

  • Whereas the student satisfaction varies in Pakistan across most of the universities, the student expectations towards university facilities are low in Pakistan

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Summary

Introduction

The higher education industry has evolved, and student expectations towards universities have increased (Lin, Salazar, & Wu, 2018). Student expectation from higher education institutions includes The faculty relationship with the students, activities and facilities provided to students and different level of satisfaction related to teaching and learning. These expectations directly impact the overall student satisfaction (Arambewela & Hall, 2009; Lin et al, 2018). Facilities and support in studies are key factors that will have enormous impact on student satisfaction level. Addition to this student career counseling during their studies have a considerable impact on the student’s career (Napitupulu et al, 2018)

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