Abstract
To improve the accuracy of the power supply enterprise service network public opinion crisis early warning, the fuzzy reasoning theory is introduced to carry out the design research of the power supply enterprise service network public opinion early warning method. Based on public opinion topic intensity, development heat and public attitude, the power supply enterprise service network public opinion early warning index system is constructed. Combined with fuzzy reasoning theory, the index membership degree and early warning level membership degree are calculated. Through the learning method, the public opinion early warning level judgment rule is learned, and the public opinion early warning level judgment and early warning display are completed. The experiment proves that the new public opinion early warning method can accurately judge the degree of public opinion crisis, and give a reasonable and intuitive early warning display result.
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