Abstract
PurposeThe setting up of e-university has been slow-going. Much of e-university slow progress has been attributed to poor business models, branding, disruptive technologies, lack of organisational structure that accommodates such challenges, and failure to integrate a blended approach. One of the stumbling blocks, among many, is the handling of evaluation process. E-university models do not provide much automation compared to the original brick-and-mortar classroom model of delivery. The underlining technologies may not have been supportive; however, the conditions are changing, and more evaluation tools are becoming available for academics. The paper aims to discuss these issues.Design/methodology/approachThis paper identifies the extent of current online evaluation processes. In this process, the team reviews the case study of a UK E-University using Adobe Connect learning model that mirrors much of the physical processes as well as online exams and evaluation tools. Using the Riva model, the paper compares the physical with the online evaluation processes for e-universities to identify differences in these processes to evaluate the benefits of e-learning. As a result, the models can help us to identify the processes where improvements can take place for automating the process and evaluate the impact of this change.FindingsThe paper concludes that this process can be significantly shortened and provide a fairer outcome but there remain some challenges for e-university processes to overcome.Originality/valueThis paper examines the vital quality assurance processes in academia as more universities move towards process automation, blended or e-university business models. Using the case study of Arden University online distance learning, the paper demonstrates, through modelling and analysis that the process of online automation of the evaluation process is achieved with significant efficiency.
Highlights
In the age of information, more universities are seeking new forms of learning platforms and communication channels
This paper looks at the assessment and evaluation processes manifested in examinations with a specific look at online exams as a key stepping stone towards fully reliable e-universities
This paper aims to design a virtual and integrated e-university process model to visualise the handling of evaluation as the essential process of any e-university process
Summary
In the age of information, more universities are seeking new forms of learning platforms and communication channels. These communication channels need to meet the needs and expectations of students who already use similar applications in their everyday activities. Innovation, interaction, collaboration are key elements along with technology-driven initiatives. Tapscott and Williams (2010) suggest user-generated media, social networking, crowdsource and peer production for the new university concept using mass collaboration is the new form of. The full terms of this licence may be seen at http://creativecommons.org/licences/by/4.0/legalcode
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