Abstract
AbstractThe national‐level data extracted from the World Bank, Transparency International, and the United Nations databases were analysed in this study to examine the contribution of e‐participation in improving governance factors through its influence on corruption, voice and accountability, and government effectiveness. The analysis has provided a mixed outcome in improving governance through e‐participation, showing a significant relationship between e‐participation and corruption‐perception, and government effectiveness. Meanwhile, the relationships between e‐participation and voice and accountability are insignificant. This finding indicates that the present form of e‐participation in ensuring citizens’ voices for holding service providers accountable may have some limitations. The findings have implications for international organisations and government institutions to redesign their e‐participation methods and tools to warrant citizens’ voice and ensure accountability of service providers at the national level.
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