Abstract
This paper examines HR Management issues in Environmental Scanning (ES) process. Although literature claims that selecting information in this kind of processes is central, the authors are using the concept of “intelligent filters” (Simon,1983) to understand how human attention can be managed for selecting strategic information in a complex environment. The author examines HR executives and the way they deal with issues related to ES and focuses on an empirical study in a big technological firm, where the use of an internal reporting and communication system (the weekly) was studied. This author finds that this particular system can be considered as an “intelligent filter”, requiring both human and technological resources. Finally, suggestions that the system is used by HR executives in order to organize communication and coordination in an ES process but also to increase the participation and involvement of all employees in such a process are made.
Published Version
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