E-GOVERNANCE IN THE MANAGEMENT DECISION-MAKING PROCESS

Abstract

The article reveals the features of the process of development of information and communication technologies (ICT), and with them e-government, which in turn affects the state-building processes. ICTs are becoming more accessible to increase simplicity and efficiency in many areas of life. ICT is particularly promising in the field of governance and public participation. Proponents of open and e-government believe that in the digital age, governments can use information to reduce corruption and increase government transparency, accountability, efficiency, and citizen participation. Proponents of human rights argue that the successful use of ICT in governance requires access to information, education and the ability to share information with citizens. One of the main goals of e-government is to increase the level of citizen involvement in state activities and government decision-making. This goal is achieved through openness and transparency of public authorities and local governments. Citizens' trust and support of the government play a key role in the formation and successful support of a democratic state. The world revolution in information and communication technologies is currently underway. The Internet, the personal computer and the mobile phone are radically changing our lives – influencing how we work, learn and interact. Governments around the world recognize the value of e-government. With the right design and implementation, e-government can increase the efficiency of public services, simplify government regulation, strengthen public participation and trust in government, and save money for citizens, businesses and government itself. Not surprisingly, politicians and leaders seek to introduce e-government in countries around the world – from the most developed to the least developed. The use of information technology by public authorities (such as global networks, the Internet and mobile computers), which have the ability to transform relationships with citizens, businesses and other branches of government. These technologies can serve a variety of purposes: better delivery of public services to citizens, better interaction with business and industry, empowering citizens through access to information, or better governance. Its benefits can be reduced corruption, increased transparency, greater convenience, increased revenue, and / or reduced costs.