E-Commerce – Leaders and Customers

Dr Abdulah M Aseri

doi:10.17762/turcomat.v12i6.2683

Abstract

e-Commerce like the technology it is representative changes every day across the global marketplace. In fact, to keep abreast of hot topics and trends from a business perspective, savvy e-Commerce businesses specifically keep watch for what is prodding those surfing and searching the Internet to jump at sales within their own industries. The following provides both a birds-eye view and an insider lens to who are the leaders and customers of e-Commerce today, and why. The following also specifically discusses the tremendous impact Amazon continues to have setting standards for best practices in e-Commerce. Other topics covered give insights on the demographics of who uses e-Commerce the most, and how Mobile-Commerce cannot be ignored to assure getting or maintaining a fair market share.

Highlights

Goldberg explains how today, 21st century capitalism includes over $2.5 trillion via eCommerce buying and vending of manufacturing sales taking place (4)
Amazon recognized as one of the poster children of the e-Commerce best-in-class companies continues setting the standard meeting the expectations of all online shoppers whether the merchandise be a simple consumer good or a complex business product (Goldberg 4)
Read Amazon’s mission statement and it boldly announces something to the effect they want to be the world’s top customer-centered reasons as content creators, enterprises, sellers, and consumers

Summary

Research Article

Article History: Received: 10 November 2020; Revised 12 January 2021; Accepted: 27 January 2021; Published online: 5 April 2021. Active customers regularly receive email producing effective responses to vendor sales and specials and Amazon’s mobile Internet site fits literally in the hands of customers with mobile phones This is the evolving trend of e-Commerce. With more consumers opting to try out e-Commerce the is emerging a segment of customer preferring this shopping option over others These are consumers who grew up using among the e-Commerce leaders both Amazon and Zappos explain, Goldberg (4). Repeated statements by FedEx officials assure they believe Amazon faces difficulty replicating both the domestic and global networks as well as both the practices and systems FedEx has developed during its almost 45 years in business since the company launched out of Memphis International Airport in 1973 (Risher A14). Recent years shows FedEx’s heavy investment in its FedEx Ground with automated sorting technology proving a “front line business for domestic e-Commerce (Risher A14)”. FedEx officials have assured the Amazon move to become a competitor in global marketing delivery service has come as no surprise

The Signs Were There

Five Years Down the Road

Shoppers Buy Where PayPal is Accepted

Findings

PayPal Expansion