Abstract
The article studies reliability of technically complicated goods as complex customer characteristics; the most informative indicators, i.e. service life; the dependence of durability on economic characteristics of the product; trends of reducing service life of goods and possible negative economic and ecological after-effects were shown; an attempt was made to compare customer costs on different stages of the product life cycle. The authors provide requirements to manufacturers' responsibility and product sellers concerning warranty periods and service life, service support and repair of technically complicated goods, legal consequences of product breakdown within the frames of warranty periods and service life. Statistics given by Rospotrebnadzor dealing with faulty technically complicated products was analyzed. Summarized information of recommended service life and average amount of work per breakdown fixed in relative inter-state standards was provided. The stated information was compared with figures of durability and reliability in today's practice of manufacturing and selling house-hold electric machines and devices. On the basis of EU guidelines one variant of legal way of resolving the problem of attaining the optimum service life for customers and manufacturers was proposed. The authors give recommendations on fixing obligatory requirements on limiting use of short-life and difficult to utilize materials in details of technically difficult goods.
Highlights
The article studies reliability of technically complicated goods as complex customer characteristics; the most informative indicators, i.e. service life; the dependence of durability on economic characteristics of the product; trends of reducing service life of goods and possible negative economic and ecological after-effects were shown; an attempt was made to compare customer costs on different stages of the product life cycle
Срок службы – это календарная продолжительность эксплуатации от начала эксплуатации объекта или ее возобновления после капитального ремонта до момента достижения предельного состояния
An Economic Theory of Planned Obsolescence // The Quarterly Journal of Economics
Summary
Для обеспечения рационального и безопасного использования товаров изготовители должны управлять надежностью – регламентировать показатели долговечности товаров Срок службы – это календарная продолжительность эксплуатации от начала эксплуатации объекта или ее возобновления после капитального ремонта до момента достижения предельного состояния Ресурс – это суммарная наработка объекта от начала его эксплуатации или ее возобновления после ремонта до момента достижения предельного состояния Для потребителя устаревание товара проявляется в существенном снижении эффективности функционирования, сложностях, связанных с приобретением запасных частей и принадлежностей или новых экземпляров для замены находящихся в эксплуатации, а также в деградации программного обеспечения после обновлений, отключения от программной сервисной поддержки. В такой рыночной среде основными факторами конкурентоспособности товаров являются низкая розничная цена, обеспечивающая доступность товара всем целевым группам населения, новизна или оригинальность дизайна
Sign-in/Register to view highlights & summary Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callMore From: Vestnik of the Plekhanov Russian University of Economics
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
