Abstract
Objectives: This study explores the transformative potential of innovation in public sector governance, specifically within the healthcare sector, through meta-governance strategies. Methods: Employing qualitative case study methodology, the study thoroughly analyzes the impact of Bandar Lampung’s free health service program. Drawing from interviews, documents, and observations, the research highlights the critical influence of meta-governance in guiding innovation within the healthcare sector. Results: The findings contribute significantly to our understanding of public sector innovation, emphasizing the importance of meta-governance in fostering transformative change. Conclusion: By highlighting technological advancements in Bandar Lampung, this study offers actionable insights for policymakers, practitioners, and scholars to enhance public service delivery and promote societal progress through innovation.
Published Version
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