Abstract

How to exploit the precipitated internal and external knowledge to build dynamic capability in the era of big data remains a big challenge for innovation and business sustainability. This paper documents a novel perspective to address this challenge by exploring the double screen innovation knowledge management practice in Commercial Aircraft Corporation of China Ltd. (COMAC). Drawing from the literature on knowledge management and knowledge-based view, this paper elaborates how the new type of knowledge management practice represented by the case of Double Screen Innovation (DSI) in COMAC could help enterprise build sustainable core competence, which provides new perspective for multi-level knowledge management towards business sustainability. DSI, as a novel way of knowledge management, optimizes the micro-level knowledge co-creation and sharing and macro-level organizational learning mechanisms to accelerate the knowledge accumulation and dissemination within the organization. The process of knowledge creation, transformation, and application helps to integrate and transform big data into useful business information, thus provides an endless driving force conducive to the establishment and promotion of the core competencies of enterprises.

Highlights

  • Enterprises are the main engines of innovation and economic development [1], big data embedded with abundant knowledge empowers enterprises with huge potentials and sustainable corporate innovation resources [2,3]

  • We attempt to integrate all of the innovative factors and the resulting mechanism into a whole figure that can show the phases of Double Screen Innovation (DSI), its theoretical logic, and the linkage between the best practice in knowledge management and core competence-building at COMAC

  • Given that core competence-building is the ultimate purpose of DSI—naturally, it would promote knowledge sharing and innovation

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Summary

Introduction

Enterprises are the main engines of innovation and economic development [1], big data embedded with abundant knowledge empowers enterprises with huge potentials and sustainable corporate innovation resources [2,3]. The key to understand COMAC’s technological innovation is, how does it build sustainable core competence through knowledge management, and what lessons that other organizations can learn from it. As a new practice of knowledge management, Double Screen Innovation (DSI), which entails the establishment of the second computer screen for knowledge creation, sharing and application within the organization, would generate a tremendous impact on the rapid development of learning mechanisms and the sustainability of the whole company. This study contributes to the literature of knowledge management and knowledge-based view, and provide important insights for the organization to incorporate big data opportunity into knowledge management process so as to build sustainable competitive advantage and obtain premium economic rent [14,15].

Literature Review and Research Question
Research Methodology
Sampling
Interviews
Archival and Other Sources
Research Approach
Analytic Approach
PPhhaasseess of DSI
Framework of the Findings
Small Case
Model of DSI
Correction Method
Research Limitations
Suggestions for Future Research
Conclusions
Implications
Create DSI Based Core Competencies
Establish Problem-Solving and Application-Oriented DSI Management Model
Achieve an Internal and External Knowledge Integrated System Led by DSI
Implications for Knowledge Management and Sustainability
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