Abstract

The fashion industry has been under the spotlight in recent years due to its negative social and environmental impacts. However, there is limited literature on how companies in the fashion industry communicate their corporate social responsibility (CSR) practices. This study aims to present a full picture of the paradigm of CSR reporting in the fashion industry by revealing the changes in CSR reporting practices and identifying the possible reasons behind the change. Content analysis was employed to investigate 12 global fashion companies’ 43 CSR reports from 2013 to 2016. Findings showed that more comprehensive CSR reporting was practiced in the fashion industry to meet stakeholders’ expectations. The reporting of 16 CSR issues experienced a rise. Labor and environmental issues were predominant in the reports while more attention was given to human rights, human development and training, and sustainable resource use. A growing use of a proactive approach in reporting environmental issues was also witnessed. This study is the first to offer insights into how global fashion corporations communicate their CSR practices via CSR reports and provides useful information about CSR strategies, practices and reporting in the fashion industry.

Highlights

  • The economic development in the 19th and 20th centuries has resulted in a globally interconnected society [1]

  • Given the comprehensive nature of ISO 26000, we developed our coding scheme based on the seven core themes and subthemes included in the 2010 version of ISO 26000: organizational governance (OG), human rights (HR), labor practices (LP), environment (EN), fair operating practices (FO), consumer issues (CO), and community involvement and development (CID) [44]

  • This study involved conducting a longitudinal study of corporate social responsibility (CSR) communication in the fashion industry from 2013 to 2016

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Summary

Introduction

The economic development in the 19th and 20th centuries has resulted in a globally interconnected society [1]. This has enabled a shift of garment manufacturing to countries with low labor costs [2,3]. The heavy pollution caused in the whole lifecycle of fashion, such as the growing use of raw materials, dyeing, transporting, and disposing of used clothes, has severely impacted the environment [4,5,6]. In 2013, the Rana Plaza, the world’s largest garment factory in Bangladesh, collapsed, causing approximately 2500 injuries and over 1000 fatalities due to the appalling working conditions [8]. In 2018, fast-fashion brand H&M, which claims to have been recycling old clothes for years, was exposed for burning 12 metric tons of unsold inventories annually

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