Abstract
With the new norm in business environment post-COVID-19 outbreak in late 2019, most of the organisation struggles in adapting to address unprecedented changes that indirectly affect the organisation's relationships with its own employees. Thus, employee engagement still remains a relevant subject to be discussed. There were limited studies that have been carried out on the impacts of coworkers support on employee engagement, especially in the Malaysian oil and gas industry. Therefore, this study examines the effects of coworkers support towards employee engagement among the offshore employees in Malaysia. A study was conducted through an online questionnaire via Google Forms approach where 250 offshore employees participated and data were then analysed by utilizing Partial Least Squared-Structural Equation Modelling using SmartPLS 3.0. The findings suggest that coworkers support has a positive relationship with both employee engagement dimensions among offshore employees. This study had provided oil and gas companies with a better insight and understanding of the importance of the coworkers support aspect in improving employees’ level of employee engagement among offshore employees. Future studies should also consider examining whether supervisor support and management support at offshore locations play an important role in enhancing the level of employee engagement.
Highlights
In the past few decades, there has been abundance research of concentration in relation to employee engagement
The goal of this research is to examine the impact of coworker support on employee engagement, with 234 offshore employees involved in this research
The findings show that the support of coworkers has a positive relationship to the engagement of offshore workers in Malaysia in both employee engagement dimensions
Summary
In the past few decades, there has been abundance research of concentration in relation to employee engagement. By conducting this study, it will provide a clear perspective with respect employee engagement that suits to the context of Malaysia especially in offshore working environment. This exploratory study will examine the relationship between coworkers support and employee engagement. The cognitive dimension of employee engagement includes workers' beliefs in the organisation, its members and working conditions. Coworkers Support Perceived organisational support is defined as the employees' beliefs concerning the extent to which the organisation values their contribution and cares about their well-being (Eisenberger et al, 1986). From an employee perspective it can be inferred that there are two types of agents or representative of any organisation i.e. supervisor or leader and the other one is coworkers or peers. The final part of the questionnaire measure on coworkers support which contains six items that were adopt and adapt from Hammer et al, (2004)
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