Does Artificial Intelligence Also Bare Its Heart: Self-disclosure of Artificial Intelligence in Human-Computer Interaction

Abstract

In the era of intelligent media, artificial intelligence as a new social object, its interactive characteristics are worthy of in-depth study. In this paper, based on the theory of media equivalence and dramaturgical theory, the current research focus on human self-disclosure will be changed to explore whether there is self-disclosure and its characteristics in human-computer interaction of artificial intelligence represented by chatbots. It is found that although AI lacks emotional and consciousness-based self-disclosure, they exhibit behaviors that can be regarded as self-disclosure in the sense of performance (user perception level). At the same time, at the technical level, algorithmic disclosure and transparency can be considered self-disclosure in the true sense.