Do Boycotts Harm Retail Workers?

Abstract

The aim of this study is to analyse the impact of boycotts on the mental health of retail workers in Malaysia. Specifically, the study examines the risk factors associated with mental health disorders among retail workers during boycotts. A convenience sampling technique was used to interview 350 retail workers in fast food restaurants in the Klang Valley. Participants completed a questionnaire based on the Beck Depression Inventory. The results of the study showed that the majority of scores fell between 17 and 20, indicating borderline clinical depression. Scores of 21-30 placed employees in the moderate depression category. Multiple regression analysis confirmed that fatigue or loss of energy, guilt, hopelessness or worthlessness were the main predictors of self-perceived work performance during the boycott among retail workers. This research provides new insights into the risk of psychological distress among retail workers during boycotts. These findings may suggest appropriate prevention and intervention strategies to reduce the burden of depression. The study provides new knowledge that may improve the understanding and management of mental health disorders among retail workers.