Dispositional Manpower Quality as a Predictor of Personal and Departmental Human Resource Performance

Abstract

In this study our aims were to identify, in the context of the Chinese business environment, the main components of the professional competence of newly recruited employees that are critical to human resource (HR) performance, and, relative to the prediction of individual and departmental performance, to explore the influences of the identified competencies, and other important human dispositional factors, in terms of supervisors' conscious quality and career aspirations. In Study 1 we conducted in-depth interviews with a representative sample of 13 senior HR managers, in order to identify the key competencies of newly recruited employees. In Study 2 we developed a questionnaire and conducted a survey with 251 HR managers from a variety of enterprises in Taiwan to explore the impact of dispositional manpower quality on performance. We identified key dispositional manpower qualities of subordinates and supervisors and verified the relevance of these qualities in the context of the Chinese workforce. The practical implication of our findings to organizations in China is that organizations should provide more training facilitation to develop these key competencies and dispositional qualities among both managers and new employees.