Abstract

In order to improve the design efficiency of railway logistics agent business service, and reduce the design cost and meet the demand of railway logistics market, the modular design concept is introduced to explore the modular division method of railway logistics agent business service, which aimed at the lack of scientific basis and high allocation efficiency in the design of railway logistics agent business service. Firstly, the railway logistics operation links are analyzed from three aspects of service function, service flow and service resources, and comprehensive correlation degree is obtained. Secondly, the system clustering method is used to aggregate the operation links, and some railway logistics modular division schemes are obtained. Finally, the loose coupling, configuration and flexibility of the block are given. In order to evaluate the index, the hybrid fuzzy TOPSIS method is used to select the scheme, and the optimal modular division scheme is obtained. The results show that the method is effective and reasonable. It is in line with the actual railway logistics agent business process and provides a basis for solving the modular division problem of railway logistics total agent business service.

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