DISC model as a conceptual tool for engineering organisational resilience: Two case studies in nuclear and healthcare domains

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This paper argues in favour of the use of the Design for Integrated Safety Culture (DISC) to engineer resilience in complex/intractable organisations. The paper summarises the four abilities considered as indispensable characteristics of a resilient organisation. Then the paper describes the DISC model and its application in two case studies carried out in two different safety critical organisations, one hospital and one nuclear power plant. On the basis of these cases, the contribution provided by the DISC model to assess and enhance the required abilities for resilient­wannabe safety critical organisations is discussed.