Abstract

I first came across the Capsticks diploma in clinical risk and claims management having attended a management course as part of my generic skills training as a specialist registrar. I met a clinical risk manager who gave an inspiring presentation on how errors happen in the NHS, aspects of risk management, and clinical governance. I subsequently applied successfully and did the course. The course is run by Capsticks, one of the leading healthcare law firms in the United Kingdom, based in London. It is a nationally recognised course to help clinical and non-clinical staff further their understanding of clinical risk management and how the law applies to health care. It is also the definitive qualification for clinical risk and claims managers in health care. …

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