Abstract
This study examined the effects of positive and negative news about a corporation's adverting practice on consumers' assessments of the corporation's ethical, discretionary and relational practices, three dimensions of corporate social responsibility (CSR) practices. The results suggested while the effect of positive news might be minimal, the persuasiveness of negative news should not be overlooked. However, the negative news effect is content specific, depending on assessments toward different dimensions of CSR practices. Consumers were able to separate the negative news effect and attribute specific negativity to their assessments of different CSR practices.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.