DIGITALIZATION OF SUSTAINABLE INTEGRATED PROPERTY MANAGEMENT FOR AFFORDABLE STRATA HOUSING

Abstract

The main problem faced by the joint management building (JMB) in the management of strata buildings is in the aspect of taking action against residents who refuse to pay the building management fee. The management of JMB itself faces problems in the proper way of managing the building management system and facilities, financial systems and community-based communication systems. In addition to the building management system which is still operated manually, the management of financial management fee collection is still implemented in a separately. Moreover, dissatisfaction of residents in terms of delayed in corrective maintenance management action of strata buildings, correlate to poor fee payment and further put pressure on the sustainable continuity of strata housing management. Digitalization of sustainable integrated property management which includes aspects of financial management, dissemination of communication within the community and safety and security in the management of affordable strata housing needs to be given special attention. This study proposes a framework for digitalization of sustainable integrated property management for affordable strata housing that the system is able to harmonize various aspects of the needs of strata residents to create a strata liveable life. This will then will be realized through the development of web-based system for the purpose of commercialization of sustainable integrated property management system for affordable strata housing that beneficial for the well-being of strata building residents as well as the JMB.