Abstract
Abstract In the UK, there is significant focus on external certification organizations to verify management system standards of companies operating in the country. For example, in the oil and gas industry, there are external certification requirements for the subject matter areas of quality; health, safety, and the environment (HSE); and sustainable development. The challenge lies not in meeting the requirements of external certification standards but rather in approaching the process as a whole instead of by separate subject matter areas. To address this challenge, an oilfield services company with operations in the UK developed an integrated management system for all subject matter areas. The company integrated the subject matter areas into a single approach and derived benefits from this streamlined initiative. The company, which has had long-standing, robust management systems for quality, HSE, and sustainable development, integrated these subjects into one management system instead of considering each subject within its own individual system. The initiative involved designing the process and procedures, implementing the system into operational planning, and developing certain key features such as customized dashboards for line managers to track outcomes. After a year of implementation, the integrated management system has provided significant benefits in strategic risk-based planning as well as continuous improvement. Metrics are monitored using a dashboard approach to provide management with an immediate overview of performance, which not only raises awareness but also increases focus on key indicators in decision making and planning. The integration process has also resulted in a significant streamlining of the management system structure and documentation. This integrated approach has led to ongoing performance improvements throughout the procurement and operational lifecycle management.
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