Digitalization of logistics company business process in conditions of industry 4.0

Abstract

The article defines that the digitalization of logistics business processes is, if not obligatory, then a very necessary process that allows company reach a new level. Keeping customers in growing competition, providing quality services, reducing the cost of logistics allows company to do the job correctly and efficiently. So the introduction of modern technologies in the logistics company is an integral step towards scaling up and growth. The essence of the company activity digitalization is not to digitize any channel, individual production operation or a separate business process, but in a complex approach to the transformation of the company, covering all areas of the company and all areas of economic activity. The need for the logistics industry to adapt to this new digital age in order to evolve has been proven. Enterprise business process digitalization tools are more flexible tools due to their user interface customization capabilities and integration capabilities with most advanced systems. New purpose – automation of business processes with the use of smart technologies allows company to simplify the load when performing their daily tasks to each employee. The aim of the article is to develop proposals and recommendations for improving the management of the company's logistics business processes by their digitalization. It is claimed that due to the modern policy of increasing digitalization in the company AsstrA Ukraine, there is an increase in indicators and quality of work performance, increasing the level of job satisfaction among employees, which is the key to further growth of the company. It is noted that digital technologies allow to automate supply chain management processes, which reduces operating costs, facilitates simpler and faster billing methods, improves customer service and develops an important new era for building ideal and competitive supply chains.