Abstract
Abstract. The article deals with the importance of digitalization of business processes at enterprises of the transport sector as a key factor for ensuring their economic development. The authors justify that in the conditions of today's fast-changing business environment, digital technologies are becoming a necessary tool for increasing efficiency and competitiveness of enterprises of the transport complex. The article gives a detailed analysis of main trends of digitization in the transport sector and their impact on various business processes. In particular, the following directions of digitization in transport were highlighted and analyzed: route optimization and logistics, rolling stock management, online ordering and monitoring, unmanned cars and autonomous transport systems, analytics and data management, customer satisfaction, electronic documentation and automation, security and control, environmental and social aspects, competitive advantages of enterprises in the market of transport services. In addition, this article considers the organizational and economic aspects of the implementation of digital technologies, including the selection and integration of digital platforms, optimization of business processes and personnel training. It is noted that a properly designed digitization mechanism helps to increase employee satisfaction, retain and attract talented personnel, and also stimulates innovation and creativity in the organization. The article uses a systemic approach to reveal the interaction of various elements of the transport enterprise system and their interaction as a result of digitalization of business processes. In general, this article provides an in-depth analysis of the impact of digitalization on enterprises in the transport sector, revealing its key role in ensuring their economic development in the conditions of the modern business environment.
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