Abstract

Digital transformation is the process by which new digital technologies are integrated into the whole of activities to strengthen performance. A successful transformation is considered to guarantee a coherent and intelligent organization capable of anticipating expectations. Digitization and globalization are transforming businesses, everything being called into question: strategies, management, organizations, ways of designing, manufacturing and selling products and services, information and communication systems. The digital revolution is an upheaval for the individual, for businesses and for the whole society. Digital is revolutionizing technical activities, but also management and work methods. In this way, deterministic models must be reconciled with the practices resulting from more agile methods (test and learn, minimum viable product, short iterations) to deal with an environment that has become volatile, uncertain, complex and ambiguous.

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