Abstract

The contribution analysis the effects of digital transformation, provides a critical assessment of the policies on e-government in Europe and in Italy, and draft a research agenda focused on Liguria Region. The article moves from the need to conduct research aimed at analyzing the change in the relations between subject and institution in contemporary western societies. The article, focusing on official documents, explores the strategies of digital transformation adopted by the EU. Liguria is a case study of interest because, starting from the 2016-2018 Digital Strategic Program, has adopted a strong focus on the principles of Open Government and an explicit decision to invest in specific digital services for citizens and businesses.

Highlights

  • Contemporary society presents multiple cases of transformation, differing in kind and taking place at different speeds

  • The context around which this idea matures is linked to the European Commission report on Union citizenship (COM (2001) 506 – 2001/2279 (COS)) chaired by the Italian Romano Prodi (Alliance for Liberals and Democrats for Europe) and forwarded to the Committee on Citizens’ Freedoms and Rights, Justice and Home Affairs for its evaluation (C5-0656 / 2001): in the opinion that the Commission sent on 11 June 2002, a proposal was submitted to Parliament for resolution (B5-0115 / 2002 – the Motion for a European Parliament resolution on e-democracy and e-European citizenship)

  • We are at the end of the first of the two mandates of the Portuguese José Barroso (European People’s Party) and the context evoked by the document signals the growth of political discontent and the disaffection of citizens towards institutions

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Summary

Introduction

Contemporary society presents multiple cases of transformation, differing in kind and taking place at different speeds. Implementing them for the benefit of the community, acting as a bridge between past and present and between present and future (SMP 2010) In line with this interpretation, the present article moves from the need to conduct research aimed at analyzing the change in the relations between individuals and institutions in contemporary western societies (Pirni and Raffini 2016); the theoretical framework for which is summarized below. The de-standardization and the diversification of life paths that derives from it, profoundly impacts on the redefinition of the relationship between individuals, collective spheres and institutions. This macro-process takes on yet greater importance since it is, simultaneously, a source of both opportunities and risks. On the other hand, it feeds new risk profiles through growing mistrust towards the political sphere and institutions (Norris 1999), the isolation of the individual in the private sphere and the growth of inequalities, vulnerabilities and social exclusion (Castel 2015)

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