Abstract
The State Civil Apparatus (ASN) is required to provide quality public services based on the principles of public service. Therefore, we need a system that becomes a public service standard as a guide and commitment to the community in providing services that meet standards of quality, speed, ease of access, affordability and measurable service. Digital transformation in public services absolutely must be implemented in accordance with the development of the digital revolution 5.0. That the quality of ASN must change in an era that is also constantly changing, namely including managerial and decision-making abilities, speed, agility, adaptability and mastery of information technology. In reality, the quality of the State Civil Apparatus (ASN) still does not meet expectations. This is because the challenges in bureaucracy actually lie not only in the lack of skilled and competent human resources, but also in issues of character and behavior that do not reflect professionalism and integrity in providing services.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callMore From: Proceedings of International Conference on Social Science, Political Science, and Humanities (ICoSPOLHUM)
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
